Launchpad Product Support
Launchpad is fully supported with a range of product support and resource materials. These are suitable for advisers, teachers and young people. We also provide our customers with a range of flexible training options. If you need help with licence queries or would like technical advice, please see our customer and technical support information below.
Support resources
Here you can access product guides and resources for use with Launchpad.
Advisers’ and Teachers’ Guide to Logging In- download information on logging in and creating users for teachers and advisers.
Key Stage 3 Statutory Framework Mapping – helping you to deliver career-related learning at Key Stage 3.
Linking CASCAiD Products to Progress File – a document outlining how CASCAiD products can be used to implement Progress File in KS3 and KS4.
Launchpad Explorer Lesson Resource – Student Handout – a worksheet which will help to familiarise students with Launchpad.
Launchpad Explorer Lesson Resource – Teacher Notes – notes to accompany the use of the worksheet.
Exploring Work and Understanding Stereotyping Lesson Resource – Student Handout – a worksheet to encourage students use Launchpad to consider gender stereotyping in careers.
Exploring Work and Understanding Stereotyping Lesson Resource – Teacher Notes – notes to accompany the use of the worksheet.
Launchpad STEM Lesson Plan – Student Worksheet – a worksheet to help students explore STEM-related careers.
Launchpad STEM Lesson Plan – Teacher Notes – notes to accompany the use of the worksheets.
Launchpad Mini User Guide – a step-by-step guide to help pupils get the most out Launchpad.
Launchpad step-by-step login guide – a guide to help users access Launchpad.
Parents’ Guide 2012- a guide to careers education and guidance for parents.
Training options
We provide Launchpad customers with a range of training options to suit individual/organisational needs. Training can help you and your pupils make the most effective use of Launchpad. Training in Launchpad helps you to:
- familiarise yourself with the program and make effective use of it
- support your pupils in their use of Launchpad by understanding all the program’s features
- increase your confidence in providing careers support and product knowledge
- network with other teachers/advisers (on our training courses) and discuss good practice
Click here for our full range of training options.
Customer support
Customer helpdesk – contact our friendly customer helpdesk for advice on any licence query:
Tel: 01509 226868 or email: enquiry@cascaid.co.uk
Technical support
Our technical support team are on hand to offer expert advice and support. Click here to visit our technical FAQs and program updates.
For technical queries, contact: support@cascaid.co.uk
