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Adult Directions Product Support

Adult Directions is fully supported with a range of product support and resource materials. These are suitable for advisers, teachers, careers professionals and individual users. We also provide our customers with a range of flexible training options. If you need help with licence queries or would like technical advice, please see our customer and technical support information below.

Support Resources

Here, you can access product guides and resources for use with Adult Directions.

Product Guides

Adult Directions User guide โ€“ this guide is designed to answer common questions from users before, during and after use of the program.

Adult Directions Quick Tour – this guide provides a useful introduction to the range of features in Adult Directions.

Support Resources for Advisers

Adult Directions Advisers’ & Teachers’ Guide to Logging In – download information on logging in and creating users for teachers and advisers.

Adult Directions & Careerscape Poster – a NEW downloadable poster that promotes Adult Directions and Careerscape.

Adult Directions Post-16 Recommended Framework Mapping – helping you to deliver careers education in post-16 learning.

Resources for Users

Adult Directions Mini User Guide โ€“ download a step-by-step guide to help users through Adult Directions.

Adult Directions step-by-step login guide – a guide to help users access Adult Directions.

Adult Directions User guide โ€“ this guide is designed to answer common questions from users before, during and after the use of the program.

Adult Directions Quick Tour – this guide provides a useful introduction to the range of features in Adult Directions.

Click here for resources for the CD version of Adult Directions.

Training Options

We provide Adult Directions customers with a range of training options to suit individual/organisational needs. Training can help you and your clients make the most effective use of Adult Directions. Training in Adult Directions helps you to:

Click here for our full range of training options.

Customer Support

Customer helpdesk – contact our friendly customer helpdesk for advice on any licence query:

Tel: 01509 226868 or email: enquiry@cascaid.co.uk

Technical Support

Our technical support team are on hand to offer expert advice and support. Click here to visit our technical FAQs and program updates.

For technical queries contact: support@cascaid.co.uk