Adult Directions Product Support
Adult Directions is fully supported with a range of product support and resource materials. These are suitable for advisers, teachers, careers professionals and individual users. We also provide our customers with a range of flexible training options. If you need help with licence queries or would like technical advice, please see our customer and technical support information below.
Support Resources
Here, you can access product guides and resources for use with Adult Directions.
Adult Directions User guide – this guide is designed to answer common questions from users before, during and after use of the program.
Adult Directions Quick Tour – this guide provides a useful introduction to the range of features in Adult Directions.
New CASCAiD Manager Guide - download a guide to help you use the new CASCAiD Manager.
Adult Directions Advisers’ Guide to Logging In - download information on logging in and creating users for teachers and advisers.
Using CASCAiD programs to support the Blueprint for Careers - download information on how adult Directions and Careerscape can be used to support the career management framework.
Adult Directions & Careerscape Poster – a downloadable poster that promotes Adult Directions and Careerscape.
Adult Directions Post-16 Recommended Framework Mapping – helping you to deliver careers education in post-16 learning.
Adult Directions Mini User Guide – download a step-by-step guide to help users through Adult Directions.
Adult Directions step-by-step login guide – a guide to help users access Adult Directions.
Adult Directions User guide – this guide is designed to answer common questions from users before, during and after the use of the program.
Adult Directions Quick Tour – this guide provides a useful introduction to the range of features in Adult Directions.
Click here for resources for the CD version of Adult Directions.
Training Options
We provide Adult Directions customers with a range of training options to suit individual/organisational needs. Training can help you and your clients make the most effective use of Adult Directions. Training in Adult Directions helps you to:
- familiarise yourself with the program and make effective use of it
- support your clients in their use of Adult Directions by understanding all the program’s features
- increase your confidence in providing careers support and product knowledge
- network with other advisers (on our training courses) and discuss good practice
Click here for our full range of training options.
Customer Support
Customer helpdesk – contact our friendly customer helpdesk for advice on any licence query:
Tel: 01509 226868 or email: enquiry@cascaid.co.uk
Technical Support
Our technical support team are on hand to offer expert advice and support. Click here to visit our technical FAQs and program updates.
For technical queries contact: support@cascaid.co.uk
